Return & Exchange Policy
Effective Date: 7th December, 2024.
At Attire London, customer satisfaction is our priority. Please review our return and exchange policy below:
1. Eligibility for Returns/Exchanges
- Items must be returned/exchanged within [insert number] days of purchase.
- Products must be unused, in original packaging, with tags intact.
- Returns/exchanges are not applicable to discounted or sale items.
2. Process for Returns/Exchanges
- Contact us at attirelondon1472@gmail.com to initiate a return or exchange.
- Provide proof of purchase (receipt or order confirmation).
- Customers are responsible for return shipping costs unless the item is defective.
3. Refund Policy
- Refunds are processed within 7 days of receiving the returned item.
- Refunds will be issued through the original payment method.
4. Non-Refundable Items
- Customized or altered products.
- Innerwear and personal hygiene items.
5. Damaged or Defective Items
If you receive a damaged or defective item, contact us within [insert number] days with clear photos and a description. We will replace the item or provide a full refund.
6. Contact Us
For questions or concerns, reach out to attirelondon1472@gmail.com.